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DSC03963Grady-White Boats Is “15 for 15,” Receiving NMMA CSI Award for Top Customer Satisfaction Ranking Fifteen Times in a Row

Here at the Boat & Yacht Report, we have always been fans of Grady-White. And here is just one more reason why this quality boat builder has earned our accolades as well as the loyalty of its owners throughout the years.

The National Marine Manufacturers Association (NMMA) has once again awarded Grady-White Boats the marine industry Customer Satisfaction Index (CSI) award, the trade association’s top recognition for customer satisfaction with new boats. This is the 15th year the association has conducted studies of customer satisfaction among boat and boat engine owners. Grady-White has received this top award in the category of fiberglass outboard boats all 15 years.

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The Grady-White Canyon 306 Center Console. Photo Courtesy of Grady-White.

The marine industry CSI Award program honors participating manufacturers that actively measure customer satisfaction and pursue continuous improvement to better serve the customer. Award recipients achieved and maintained an independently measured standard of excellence of 90 percent or higher in customer satisfaction, based on information provided by customers purchasing a new boat or engine during the period between January 1, 2016, and December 31, 2016. Participating manufacturers must survey all new boat buyers during the designated period, with results compiled by a third party. For this reporting period, the program surveyed more than 122,000 consumers.

Award recipients were acknowledged during the annual marine industry breakfast at the Miami International Boat Show, February 17, 2017. “Fostering a culture of excellence in customer satisfaction not only builds exceptional brand loyalty, but creates an outstanding boating experience, ensuring that today’s boater remains the boater of tomorrow, and promotes industry growth by developing boaters into lifestyle advocates,” notes Robert Newsome, vice president of engineering standards and membership for NMMA. “We congratulate these manufacturers for their commitment to their customers and for creating an incomparable boat ownership experience.”

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Grady-White Freedom 225. Photo Courtesy of Grady-White.

Shelley Tubaugh, vice president of marketing for Grady-White Boats, remarked, “Receiving this recognition from the NMMA for each and every year of the award, an incredible 15 times in a row, makes all of us at Grady-White Boats very proud. This affirms that our dedication to paying exceptional attention to every detail leads to our customers’ complete satisfaction and sets us apart. Grady-White Boats and Grady-White dealers believe this award is an acknowledgement of our combined commitment to achieving the very highest levels of customer satisfaction by providing the ultimate boating experience attainable only through owning a Grady-White.”

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Grady-White Boats’ Shelley Tubaugh (l), VP of Marketing, and Mark Doggett (r), Executive VP, accept the company’s fifteenth consecutive CSI customer satisfaction award from NMMA President Thom Dammrich. Photo Courtesy of Grady-White.

 

For more information regarding the NMMA CSI program visit www.nmma.org.

Grady-White Boats was founded in 1959 and builds 26 boat models from 18 to 37 feet at its plant in Greenville, NC. The company has been under continuous private ownership by NMMA Hall of Fame member Eddie Smith and the Smith family since 1968. Grady-White welcomes visitors to the company’s award-winning factory to see first-hand the process the company uses to create the very best family-and-fishing boats, and to meet the dedicated team that builds them.

PO Box 1527, Greenville, NC 27835
(252) 752-2111
WWW.GRADYWHITE.COM

 
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Posted by on March 9, 2017 in Dock News

 

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Photo Op

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Dear Capt. Ken: We are at the dock in Hilton Head, SC after a wonderful day traveling south on the Intracoastal. We will be in the Palm Beach, FL area sometime next week and will be staying until the end of the month to attend the boat show there. We have followed, and enjoyed, your writings in the boating magazines for years and would just like to say that we have a copy of your new POWERBOATING book on board and find your style of writing makes it a very interesting read. The information, even for experienced boaters, is something everyone who is living the lifestyle, or is thinking of getting into boating, will enjoy. The anecdotal stories are quite enjoyable and add lots of depth to the subject matter. We especially liked the portion dealing with the filthiest engine room ever. As well, your photography is just right for each subject you cover. Keep up the good work and perhaps we will get to meet you at Palm Beach. Thanks again.
-A.&L. Louis, Montreal, Canada

 
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Posted by on March 2, 2017 in Photo Op

 

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Dock News

DSC03963Wake Boat Excitement…Sea Ray Style

The premier builder presents a new sport boat powered by Mercury Marine

Sea Ray entered the wake sport boat market with the new SLX-W 230, which is powered by a Mercury Marine V-Drive propulsion system.

The builder said the SLX-W combines wake-shaping capabilities with a deep-vee hull design, joystick piloting capability, a submersible swim step, Dynamic Display and a standard watersports tower.

“This is the ideal boat for active families seeking to maximize their time on the water,” Sea Ray president of sport boats and sport cruisers Brad Anderson said in a statement.

“We started with Sea Ray’s unique dedication to Orchestrated Excellence, then added a thrilling new wake-surfing technology design to achieve the perfect boat for wake sports, coving and cruising. The SLX-W delivers pure enjoyment with nothing sacrificed and we’re calling it Orchestrated Adventure.”

Sea Ray’s deep-V wake-hull design comes standard with Dynamic Running Surface.

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Sea Ray’s new SLX-W 230 offers its deep-vee hull, joystick capability, submersible swim step, standard tower, and Mercury Marine power.

Pre-sets for wakeboarding and surfing fill the 2,000 pounds of ballast to the appropriate level and set the underwater gear for the wave. The ballast system is entirely contained within the hull, a sophisticated solution Sea Ray said does not consume valuable storage space.

The company also said the SLX-W 230 offers a fully integrated joystick control that utilizes the engine and thrusters in an effort to make the boat more easily maneuvered.

“During the research phase of this project, customers were very clear about how difficult it was to maneuver traditional tow boats in close quarters, such as around docks or when picking up surfers,” Anderson said. “Working with Mercury Marine, we’re introducing a wake sports boat that makes it easy to dock in any condition and spin on a dime to pick up a fallen surfer more quickly.”

“With its incredible versatility, superior fit and finish, unprecedented wake technology and easy maneuverability — courtesy of Mercury’s joystick piloting technology — the SLX-W fulfills a bold new vision for wake sports capability,” Anderson said. “The wave of the future is here.”

For more information, visit the company Website at http://www.searay.com

 
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Posted by on December 21, 2016 in Dock News

 

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Yacht Spotting & New Launches

dsc_3982BRUCKMANN DAYSAILER 42′

The art of day sailing

 

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Classic lines and a beautiful profile typify the Doug Zurn designed Bruckmann Daysailer. Photo Credit: Onne van der Wal

The Bruckmann Daysailer (Canada) enters the design race as a confident daysailer and capable performance yacht. A split personality, she may readily carry upwards of eight individuals for an excursion around the bay, and yet she is equally adept as an overnighter. In either instance she will be a true performer and head turner, as exhibited by her low profile, aggressive sail plan and performance-oriented shoal draft keel. Characterized by a clean deck layout, commodious cockpit, inviting interior, and lightweight glass construction, the Bruckmann Daysailer presents her owner with an extremely versatile sailing yacht, capable of tackling whatever task the day whips up.

EXTERIOR

The weather deck offers a wide, uncluttered working environment for tending to all of the vessel’s needs, even in the most adverse conditions. Only a low profile raised cabin house interrupts the spacious deck forward to accommodate guests below. The aft cockpit offers a secure vantage point from which to observe and adjust all aspects of trim and course heading with all control lines leading to two perfectly located islands athwartship from one another.
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Photo Credit: Onne van der Wal

The Bruckmann Daysailer features modern rigging and deck hardware components. Manufactures such as Lewmar, Harken and Edson represent the best performance and quality available on the market today and are strategically specified throughout the deck plan. Spars are constructed of economical aluminum with carbon fiber available as an option to achieve the maximum in strength-to-weight performance.

All control lines are lead to the aft cockpit where a single driver can control all aspects of fine-tuning the sails. The main halyard and reefing lines are located on top of the cabin house to port, and can be fitted with an electric winch if requested. A central hydraulic system located at the helm station controls the boom vang and backstay. A 100% roller-furling jib aids the guests in simplifying upwind sailing.

INTERIOR

The interior furthers the smart design features and quality components found on deck. Upon entering the cabin house, the light service galley on port provides guests with such amenities as 12VDC refrigeration, microwave, stainless steel sink and cabinetry for stowing all necessary supplies.
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Photo Credit: Onne Van der Wal

To starboard is a commodious head with sink and storage. Five-inch thick cushions provide comfort for sitting or sleeping while six opening ports and two opening deck hatches allow natural lighting and abundant ventilation. A centerline table is available for interior dining. Forward of the settees are end tables and hanging lockers and the forepeak may be fitted with a V-berth if so desired.

CONSTRUCTION

The E-glass and Core-Cell@ hull and deck are built using the highest quality stitched fabrics and vinyl-ester resins resulting in an extremely durable and light structure. The interior joiner work is comprised primarily of fine, hand-selected, gloss varnished mahogany trim over Formica@ laminated bulkheads and cabinetry, accented by Corian countertops and a traditional teak and holly sole. All hardware is stainless steel.
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Photo Credit: Doug Zurn Design

Zurn Yacht Design
Since 1993, ZYD is a full-service design & engineering company based in Marblehead, MA. With over 350 power and sailboats built in the last 20 years, Zurn Yacht Design is renowned for its aesthetically pleasing yachts. Bringing its timeless designs to discriminating clientele in sail, power and most recently, paddle, Zurn Yacht Design is the designer of choice for companies that include Marlow Yachts, MJM Yachts, Duffield Yachts, Bruckmann Yachts, C.H. Marine, Vanquish Boats, Lyman-Morse Boatbuilding, Derecktor, Salish Sea Yachts and many others.
Zurn Yacht Design – 2 Catherine Lane, Marblehead, MA 01945 USA
+1 781.639.0678 | www.zurnyachts.com
Studio Contact: Doug Zurn, inquiry@zurnyachts.com
 
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Posted by on December 12, 2016 in Yacht Spotting And New Launches

 

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Electronics Update

chapter-6-open-helm-at-nightLowrance® Announces New Widescreen
Elite-Ti Displays

Lowrance®, a world-leading brand in fishing electronics since 1957, announces the addition of a pair of widescreen displays to the Elite Ti standalone series of fishfinder/chartplotters.

The new Lowrance Elite-12 Ti and Elite-9 Ti touchscreen fishfinder/chartplotters include the same features that have generated so much excitement about the Elite-Ti series — but on bigger 12- and 9-inch high-resolution, widescreen displays.

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Lowrance Elite Ti9

Including premium features like an easy-to-use touchscreen interface, Bluetooth® and wireless connectivity, proven Lowrance navigation technology and high-performance sonar – including CHIRP, Broadband Sounder™ and StructureScan® HD with SideScan and DownScan Imaging™ – the new displays are still available at an affordable price. CHIRP sonar offers improved fish-target separation and screen clarity, while the StructureScan HD sonar imaging system with exclusive Lowrance® DownScan Imaging delivers photo-like images of fish-holding structure on both sides and directly beneath the boat.

For the ultimate in on-the-water navigation, Elite-12 Ti and Elite-9 Ti displays feature a highly accurate, built-in GPS antenna that displays position on a detailed C-MAP Insight map, with more than 3,000 lakes and rivers and detailed coastal contours to 1,000 feet. Optional chart upgrades include Lake Insight HD by C-MAP, C-MAP MAX-N, Navionics HotMaps® Premium, Navionics+ and Fishing Hotspots® PRO.

With integrated wireless connectivity, the Elite-12 Ti and Elite-9 Ti operate directly through the GoFree® Shop for downloads of mapping and software updates. Elite Ti also works seamlessly with the Insight Genesis™ map-creation service, which allows users to make custom, high-resolution contour maps from recorded sonar logs, with bottom-hardness and vegetation overlays, as well as Insight Genesis Social Map community chart sharing.

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Lowrance Elite Ti12

Bluetooth and wireless connectivity also provide control of single or dual Power-Pole® shallow water anchor installations, as well as access to the GoFree Link App, which allows anglers to view and control the display from an iPad® or Android® tablet.

“With the addition of our new 12- and 9-inch fishfinder/chartplotters, we are adding even more value to the Elite-Ti family,” said Leif Ottosson, CEO, Navico. “We are confident our customers will be excited about the premium features and affordability of these new widescreen displays.”

Protected by the Lowrance Service and Support program, the Elite-12 and Elite-9 Ti can be purchased from authorized Lowrance dealers and distributors.

Both the Elite-12 Ti and Elite-9 Ti will be available in March 2017. For more information on the Lowrance Elite-12 and Elite-9 Ti, the Elite Ti product family or the entire Lowrance line of marine electronics, visit www.lowrance.com.

To learn more about the Elite-12 Ti and Elite-9 Ti, please watch this video: https://youtube/NrAYd6uLzB4

 
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Posted by on December 9, 2016 in Electronics Update

 

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Products

 

dsc_3973TWIN DISC REDEFINES MARINE POWER STEERING

Redefining power steering, Twin Disc offers its next-generation E-STEER™. This state-of-the-art control solution connects the helm to hydraulic-powered rudder(s) electronically and delivers a whole new driving experience.

E-STEER provides adaptive resistance through Speed Sensing technology. As the boat’s speed increases, the helm becomes firmer and more agile, similar to the effect in a top-end automobile. When it’s time to throttle back, the wheel is light and highly responsive.

Driving can be tiring when the wheel reacts to every rudder movement, especially in a choppy sea. With E-STEER, the helm is smooth and vibration-free. Holding a steady course is effortless.

 

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The new E-STEER system also adds Dynamic Rudder Control, which constantly—and proportionally—adjusts the range of movement based on the vessel’s speed. This prevents the extreme, unsafe rudder angles and improves steering.

Housed within the helm console, the self-contained E-STEER unit is straightforward to install on new builds or refits. Gone are the days of checking reservoirs, ram seals, fittings and countless yards of hydraulic line—and leaks, that invariably occur in the most inaccessible spots. Instead, wires connect the wheel and DC-powered hydraulic cylinders, providing instant, precise steering control.

For almost 100 years, Twin Disc has made boating safer and more enjoyable. The company manufactures a wide range of innovative transmissions, joystick and electronic controls, and other performance equipment.

Contact Twin Disc, Inc., 1328 Racine St., Racine, WI 53403.  sales@twindisc.com http://www.twindisc.com

 
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Posted by on December 2, 2016 in Products

 

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Photo Op

DSC04181As we have for the past several years, it was a pleasure catching up with you at the 2016 Ft. Lauderdale boat show. We left a few days later for Grand Bahama and snapped this picture of the rising Supermoon. We had a great evening aboard with all our friends. Saw your live Facebook feed on the Evo 43 and enjoyed it very much. Hope to see you at Miami. Thanks for all the informative, interesting, and entertaining work you have done. -J. & E. Scott, Hollywood, FL

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Posted by on November 30, 2016 in Photo Op

 

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